Further to my blog post in March about my dramas with Euro Car Rental, there is an interesting article in the Herald today about them:
Two Christchurch car rental companies have been ordered to pay $43,710 in fines and reparations for ripping off foreign tourists, prompting a warning from the Commerce Commission that it is watching the tourism sector closely.
Directors of both companies, Kylee and Gary Harris, plead guilty to 18 charges of breaching the Fair Trading Act by:
- Telling customers they had damaged cars when they had not.
- Lying about repairs to rental cars that hadn't been done.
- Levying charges that had not been disclosed.
- Promising late model cars but then supplying cars up to eight years old.
- Saying they were "Qualmark" endorsed when its membership had lapsed months ago.
Thanks to alikat and kiwitrc for the heads up.
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